A character map is a Windows utility for inserting special characters, symbols, and glyphs into documents. However, this app can sometimes have broken files or configuration issues that prevent it from working on Windows 11.
If you are experiencing this problem, don’t worry. Here is a guide to help you fix Character Map issues in Windows.
1. Check for Windows updates and restart your computer
If you’re having trouble opening Character Map in Windows, check to see if your computer is up to date. Windows often downloads and installs updates to fix bugs, so if your version of Windows is out of date, Character Map may not work correctly.
To check for available Windows updates, follow these steps:
- Press win + me on your keyboard to open System Settings.
- select windows update from the left pane.
- Now on the right hand side, click on Search for updates.
- If updates are available, the system will automatically download and install them.
If you already have the latest version of your computer, try restarting your computer. It can often resolve small issues and is a great way to fix any issues you may be experiencing with software or apps.
Another way to fix this problem is to run the System File Checker (SFC) tool. This is a built-in Windows utility that scans your files and repairs the damaged or missing ones.
It also checks for incompatible software programs and hardware drivers that may be causing problems with your system.
To run the system file check tool, follow these steps:
- Run the command prompt window in administrator mode (see how to run command prompt as administrator for more information).
- Writes sfc /scan now on the command line and press Get into to start the scanning process.
The scan will take several minutes to complete, and your computer may restart several times along the way.
After the SFC scan is complete, run Deployment Image Servicing and Management (DISM). This command will repair corrupted system images and restore system files. The steps are the following:
- Start the command prompt with administrative privileges, as indicated above.
- At the command prompt, type the following command: DISM /Online /Cleanup-Image /ScanHealthDISM.exe /Online /Cleanup-image /Restorehealth
The process may take a while to complete. After running the DISM command, restart your computer to check if it has resolved the issue.
3. Uninstall the latest Windows update
If you recently upgraded your Windows to the latest version of Windows and are having trouble accessing Character Map, uninstall it. The process of uninstalling a Windows update is straightforward and simple. This is how you do it:
- Open your Control Panel (see how to open Control Panel in Windows).
- navigate to Programs and characteristics.
- From there select View installed updates in the left sidebar.
- Look for the most recent Windows Update that you installed.
- Once you find it, uninstall it.
4. Perform a clean boot
If you have the latest version of Windows but still find your character map not working, try performing a clean boot. This is a process of starting Windows with a minimal set of drivers and startup programs to identify conflicts between programs or services. This is how this is done:
- Right-click Start and select Rush from the menu list.
- Type “MSConfig” in the search box and press Get into.
- In the System Configuration window, click the button General eyelash.
- Check the box next to selective start.
- Uncheck the box labeled Load startup items.
- Click on the Services eyelash.
- Select the Hide all Microsoft services box, then click disable all.
- Click Apply for to save the changes.
- Go to the Start up tab and click Open Task Manager.
- Then on the Startup tab, right click on each service and disable it.
- Click OK when you have finished editing system settings.
After completing these steps, restart your computer to see if it fixes the problem.
5. Create a new user profile
When none of the above solutions work, see how to set up a new user profile in Windows. This will create a separate account with its own settings, files, and apps that can help resolve conflicts with existing data.
Troubleshooting character map opening
It’s common to have problems with the Character Map on your computer, but hopefully the information above will help you. If none of these solutions work, you can try doing a factory reset. Your computer will start again from scratch and the corrupted files will be removed.